Oxford Instruments PLC

WEBSITE PRIVACY STATEMENT

This website is brought to you by Oxford Instruments plc and its subsidiaries (“we” or “us”).

We respect your privacy and are committed to protecting your personal data.

This privacy statement tells you how we look after your personal data when you visit our website (regardless of where you visit it from), confirms your privacy rights and summarises how UK law protects you.

Please use the Schedule to understand the meaning of some of the terms used below.

Purpose of this privacy notice

This privacy statement aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through it when you sign up to our newsletter, purchase a product or service, take part in a competition, complete a contact support form, request pricing or a quote, download an asset.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy statement together with any other privacy notice, policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy statement supplements the other notices and is not intended to override them.

Who controls and/or processes your data

Oxford Instruments plc is made up of different legal entities, details of which can be found here LINK.

This privacy statement is issued on behalf of the Oxford Instruments Group so when we mention “Oxford Instruments”, "we", "us" or "our" in this privacy notice, we are referring to the relevant company in the Oxford Instruments Group responsible for processing your data.

Oxford Instruments plc is the data controller for this website. We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy statement. If you have any questions about this privacy statement, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Personal data we may collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes credit reference agencies, bank account and payment card details received at the point of transaction.
  • Transaction Data includes details of products and services you have purchased from us and other details about payments to and from you.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, operating system and platform.
  • Profile Data includes your username and password, purchases or orders made by you, feedback and survey responses, your interests and preferences that you have provided.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used only in accordance with this privacy statement.

We do not collect any Special Categories of Personal Data about you (this includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Cookies

We may monitor your use of this website through the use of cookies and similar tracking technologies. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users and provide more relevant information for our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. You will still be able to purchase products and/or services.

We and third parties such as Google, use cookies or other third party identifiers to compile data regarding our advertisements.  We may also use remarketing to advertise across other websites.  For example, Google will show our advertisements across other websites that you are visiting based on your past visits to our website to ensure you receive advertisements that are relevant to you. 

Please refer to the Google Advertising Privacy Notice and Google’s Ads Setting page for more information about the ability to opt out.

For further information on our use of cookies, please see our Cookie Policy LINK.

Law and Contract

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be ab